Frequently Asked Questions
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How much does Max Anti Spyware Pro cost? What do I get for my money? Why is "Registered" better than Trial version? What payment methods are available? How do I purchase? How do I purchase multiple licenses? How do I renew my License/Subscription? Do you offer a Refund?
How do I scan spywares using Max Anti Spyware Pro? How do I quarantine spywares? Should I restart the machine after Quarantining spyware entries? How do I delete the quarantined spywares? How do I use Exclude option? Does Max Anti Spyware Pro remove viruses? How do I block pop-ups? How do I enable Max Anti Spyware Pro on Startup? I ran a scan with Max Anti Spyware Pro and now I am unable to access the Internet. Is it safe to allow Max Anti Spyware Pro's Max Shield alert? None of this solves my problem, what do I do next?
What is spyware?
What is adware?
What are the types of spyware that we can remove?
What is an Export Worms report?
What is Live Update?
Can I install Max Anti Spyware Pro on multiple computers with one Registration Number? Do you have a foreign language version of Max Anti Spyware Pro? Does Max Anti Spyware Pro work with Mozilla, Firefox or other alternate browsers? Where can I receive a copy of your software on CD? How can I stop Max Anti Spyware Pro from quarantining a particular product? How do I automatically download definition updates for Max Anti Spyware Pro?
What is the number of spywares in the database? How do I configure other Internet Security Suite or Personal Firewall Plus for Max Anti Spyware Pro? How does Max Anti Spyware Pro work with Multiple Users on one computer? I am a registered Max Anti Spyware Pro user and am unable to get the upgrade?
Which port do I open in my firewall or proxy server so that Max Anti Spyware Pro can receive updates? I am receiving a "subscription expired" error when I download and install the full version of Max Anti Spyware Pro. How do I correct this? It takes a long time to run a scan. If this normal? When I attempt to schedule a spyware scan I am told the “Password may be wrong” I have got a computer virus! I thought Max Anti Spyware Pro was supposed to stop and eliminate viruses? I have CWS (Cool Web Search) or my home page is constantly being modified to about: blank. How do I fix this? I have Max Anti Spyware Pro 10.0 and need to upgrade to a newer version? I ordered Max Anti Spyware Pro but I never received an e-mail with download instructions. Other products are free, so why should I pay for your product? Max Anti Spyware Pro is not catching and removing a particular spyware on my computer. What is ActiveX and what does it have to do with Spyware?
If you are getting annoying pop-ups, it could have after visiting Look2Me. If you are getting problems with spyware Vundo. Every time I run a scan, the same spyware programs are detected even after I delete them.
I cannot get rid of CWSIE, FastSearch, and FastSearchWeb!
After I run a spyware scan and delete the spyware infections I still get ATDMT.com when I run another scan.
My desktop keeps changing to an ad/warning that my system I infected with Spyware the file referenced is c:/windows/web/desktop.html
I cannot get rid of searchmaid.com
The Mirar Toolbar will not go away
How do I keep my system up to date with the latest service packs, updates, and security fixes?
What is a good program for getting rid of junk files on my computer?
What are the best settings to use for Internet Explorer to help block and prevent spyware infection?
What are the proper Internet Explorer settings for ActiveX controls to help prevent Spyware infection?
How do I disable popup messages delivered by the Windows Messenger Service?
What is the hosts file, and how do I use it to find and fix web page redirects?
How can I use Add or Remove Programs utility in the Control Panel to remove spyware, and what are the types of programs that could be related to spyware and adware?
How can I use the Windows Task Manager to locate suspicious programs, services, and processes that may be related to Spyware, and how can I disable them?
What are the pros and cons of using Windows System Restore to help remove spyware or correct spyware problems, and how do I use Windows System Restore for this purpose?
What is safe mode, and how can I boot a computer into safe mode to run a Spyware scan?
CoolWebSearch has infected my computer, but my spyware removal software doesn’t get rid of it. How can I clean this off of my computer?
How do I remove spyware problems related to about:blank and se.dll?
How does spyware use the registry, and how can I protect my registry from spyware?
Frequently Asked Questions
